EOP Student Assistants gain professional skills while working towards their undegraduate degree. Some of the tasks they perform include:

• answering a multi-line telephone 
• taking accurate messages or referring callers as appropriate
• making appointments for students
• making phone calls to remind students of appointments 
• informing users of program services and directing them to the proper resource 
• accurately filing and retrieving student files
• performing simple data entry
• photocopying, sending faxes, making campus deliveries
• performing other basic clerical tasks as needed

The required work skills include:

• customer service skills
• ability to work independently
• learn new information quickly
• follow complex directions 
• familiarity with office protocol including confidentiality, punctuality, and professionalism
• strong alphabetization and computer typing skills

Priority will be given to applicants who have overcome barriers similar to those confronting program participants. Average work hours are 5-10 per week.